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First-Time Access to the Help Desk

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First-Time Access to the Help Desk

September 23, 2026
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Log into MyUNOH.

Click on the Support Request (Ticket) link under the Help Desk heading in My Apps

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Faculty and staff who access the system for the first time will need to provide their UNOH email address, then click Next.

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Instead of using a password, simply click on the single sign-on button (SAML) to log in

https://fd-unoh-prod-web-dph2b6a8gqdtgjba.z02.azurefd.net/media-support/images/ServiceDesk-03.width-300.format-jpeg.jpg

Set your region and time zone settings and click Update.

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Congratulations! Your new Help Desk account is created.

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Upon logging in, you will be greeted with the home page. From here, you can submit technical support requests or maintenance requests.

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