Students

Support, Password Resets, & More.

Password Problem?

If you have trouble logging in to any of our UNOH sites, please visit our password reset site at https://support.unoh.edu/accounts/.

If you are an international student, you may not be able to reset your password. Please contact 24 x7 support above and we will have a technician help you.

Barnes & Noble Account Problem?

Visit www.unoh.bncollege.com, click on "Login/Sign up" at the top of the page and then choose "Forgot Password". If you are still having a problem signing in, you can also call 419-998-3130.

CDX Login Support

CDX accounts are maintained by Shannon Kies in the College of Applied Technologies.

 


User Account Information

All UNOH user accounts, including your UNOH Office 365 email account, will expire and be removed from UNOH systems 365 days from the last day of the final term you attended the university. This extended access period is designed to grant students continued communication with Registrar's Office, Career Services, Alumni Services, and other UNOH events. After leaving UNOH, alumni and students not planning on returning to UNOH should begin transitioning back to their personal email accounts prior to the deletion of their UNOH accounts.

If you can't remember your username, visit https://support.unoh.edu/accounts/lookupUsername.asp.


UNOH IT Support

Examples: Virtual College and after-hours support

If you need help with Moodle or have any other technical questions, please call our IT Support Line at 419-998-2701 and leave a message. All messages will be answered by our IT support staff in a timely manner.

IT Support Line

419-998-2701

 


Remote Proctor

Examples: Remote Proctor Support

Operating Hours: 24 hours a day, 7 days a week

If you need help with your remote proctor, please call 1-855-436-2039. You can also visit the Software Secure support site at http://clientportal.softwaresecure.com/support/.

For instructions on how to set up and test Remote Proctor, click here.


Wireless Network Access

As a courtesy to its faculty, staff and students, the University of Northwestern Ohio provides Wi-Fi access to the public Internet through access points located in certain areas throughout campus.

Click here for instructions on how to connect to UNOH's wireless network.


Office 365 ProPlus for Students

The Office 365 Student Advantage program includes licenses for up to 5 installations of the Office ProPlus software for current UNOH Students. This includes Windows and Mac versions for PCs and laptops.

Office 365 ProPlus


System Maintenance

The IT Department performs system maintenance Friday mornings between 4-7am. Many campus services are unavailable at that time.